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Tax credits news and developments

 

25 April 2008

New code of practice on overpayments

Frontline 67 has an article on the new code of practice for tax credits overpayments.

 

24 April 2008

Benefit and tax credit rates 2008-2009

The 2008-2009 benefit and tax credit rates are now online as a text version  or a PDF.  

 

27 September 2007

Court action on tax credits causes hardship, says Citizens Advice

In July this year, the Chancellor of the Exchequer Alistair Darling, informed the House of Commons that errors in tax credit overpayments were at an estimated £6.6 billion.  As HMRC is now pursuing many vulnerable people through the courts for overpayments, this will inevitably leave many of the people most at risk in society facing severe financial hardship.

The administration of tax credits remains the biggest single policy issue for Citizens Advice in Northern Ireland. The main issues are the overpayment of tax credits, lack of local contact within Her Majesty’s Revenue & Custom (HMRC) and a lack of internal communication between the different HMRC departments leading to inaccurate information provision.

Citizens Advice made several recommendations to the House of Commons Treasury-Sub Committee including the reinstatement of local customer service contacts to provide a caseworker type approach to solving problems, especially in the case of a complex issue. Citizens Advice also recommended that HMRC should issue and award service delivery contracts to the voluntary advice sector for face-to-face advice to the public on tax credits.

The Chief Executive of Citizens Advice Derek Alcorn said:

Many families who are trying to engage with HMRC and to pay back arrears are being caused unnecessary hardship because of the administrative confusion surrounding tax credits. We have asked HMRC to restore the customer service unit to Northern Ireland that was moved to Liverpool and to recognise the pressure that is being placed on ordinary people and advice agencies.”

 

5 September 2007

New tax credit notes

Tax credit notes in the Law Centre's Encyclopedia of Rights have been updated and are available here. The notes cover:

Working Tax Credit

Child Tax Credit

Calculating Tax Credit

Claiming Tax Credit

Decisions

Changes in Circumstances

Working Tax Credit run on

Payment

Offences and penalties

Appeals

Transitional arrangements

 

18 April 2007

Benefit and tax credit rates 2007-2008

Online here as a PDF. 

 

10 April 2007

Rightsnet tax credit website

www.rightsnet.org.uk/taxcredits brings together resources needed to keep up to date with the latest tax credit legislation, guidance and case law. it includes forms, leaflets, fact sheets, calculators and a tax credits discussion forum.

 

 

27 October 2006

Errors and delays lead to more than £¾ million in compensation

Over the last year the Revenue has paid tax credit claimants compensation worth more than £¾ million, the Paymaster General, Dawn Primarolo, has confirmed.

Whilst the design of the tax credits computer system is accepted as being a major contributing factor to the problems that HMRC has experienced - that, for example, resulted in tax credits worth £2.2 billion being overpaid in 2003/2004 - Ms Primarolo told the House of Commons that the performance of the tax credit computer system is now stable and delivering 'flexible, responsive tax credits to 6 million families'.

However, the Paymaster General also said that between October 2005 and September 2006 compensation payments of approximately £782,700 - an average of more than £65,000 a month - was paid in recognition of the worry and distress caused by HMRC errors and delays in dealing with claims.

Source: RightsNet: www.rightsnet.org.uk

26 October 2006

£5 billion unclaimed

While there is much talk of tax credits overpayments, it is worth noting that, according to HMRC figures published earlier this year, £5 billion of tax credits goes unclaimed annually UK wide.

Source: RightsNet: www.rightsnet.org.uk

24 October 2006

 

 

 

Public Accounts Committee criticises HMRC on fraud and error

The level of fraud and error in the tax credit system is a 'matter of shame', the chair of the Commons Public Accounts Committee has said. In evidence to the Committee, Paul Gray, acting chairman of HMRC, said his department had been hampered in its efforts to combat errors by lack of information. He told the committee of MPs that figures at his disposal relate to 2003/2004, the first year of tax credit operations, and that HMRC will not publish figures for the second year of operation until next spring.

Whilst Mr Gray said he regretted those cases where families were caused hardship, Edward Leigh, the Committee's chairman, said HMRC's administration of the tax credits system is a disgrace.The Committee was also told that the cost of reforms to the tax credit system is likely to reach £300m by 2010, although the reforms are expected to increase claimants' entitlement by £500m this year.

Source: RightsNet: www.rightsnet.org.uk

12 October 2006

 

 

 

Reporting changes of circumstances

New regulations have been issued in relation to the reporting of changes of circumstances for tax credit purposes.

From 1 November 2006, the Tax Credits (Claims and Notifications) (Amendment) Regulations 2006 (SI.No.2689/2006) impose a requirement on a person claiming to notify additional changes of circumstances where:

there are changes in the number of hours s/he (or partner) usually works and this takes her/him (or partner) below the sixteen hours a week or 30 hours a week thresholds;

s/he or partner ceases to be responsible for a child or young person, for example where a child or young person is taken into care or fostered with another family; and

a child or young person ceases to qualify for support, for example a young person leaves non-advanced full time education or approved training before reaching 20, except where this change is automatically applied.

Also from 1 November 2006, the regulations allow for the three month period for giving notice to begin from the date when the person claiming first becomes aware of the change in circumstances rather than from the date on which the change of circumstances occur.  Provision is also made for advance notification to be able to be given where a child is expected to become a qualifying young person, for example s/he intends to stay on in non-advanced full-time education or training.

From 6 April 2007, the new regulations reduce the time a person is given to notify required changes of circumstances from three months to one month.

Source: RightsNet: www.rightsnet.org.uk

18 September 2006

Overpayments and the 'reasonableness test'

Requests that HMRC not recover tax credit overpayments may have fared very differently depending on when the request was made, according to reports by the Low Incomes Tax Reform Group (LITRG).
While before May 2005 and since February 2006 HMRC has used a 'reasonableness test' to decide whether to recover official error tax credit overpayments, between these dates disputes were considered under a 'streamlined' process, introduced to help HMRC clear a backlog of disputed overpayments.

However, the 'streamlined' process proved more easy to satisfy than the 'reasonableness test' - the decision whether or not to recover an overpayment being based on how many award notices the claimant had received, and how great the overpayment was - and led to the Treasury Sub-Committee, in its June 2006 report on the administration of the tax credits system, expressing its concern that claimants appeared to have been treated differently, depending on whether their disputed overpayment was considered.

LITRG has called on government to ensure that people whose disputed overpayments were not written off prior to the introduction of the streamlined procedure are given the opportunity to have their disputed overpayments reconsidered under the criteria applied in the streamlined procedure. LITRG is now calling for an independent review of cases considered under the 'reasonableness test'.

SI.No.2689/2006 is available here or at www.opsi.gov.uk/si/si2006/20062689.htm

Source: RightsNet: www.rightsnet.org.uk

17 September 2006

Tax credit articles in Frontline magazine

The new issue of Frontline magazine (number 61) has an article on tax credit overpayments which can be found here.

Issue 60 has an article which examines developments in the campaign to improve the administration of tax credits. It can be found here.

 

1 August 2006

 

 

 

Multilingual tax credit information

adviceni has produced a set of posters in Arabic, Urdu, Bengali, Portuguese, Cantonese and Hindi and a multilingual booklet to help ensure members of Black and Minority Ethnic communities in Northern Ireland have full access to information and services provided by HMRC. 

The posters promote the take up of tax credits.  The booklet gives basic information on tax credits together with details of where people can receive further information.

The posters and booklet can be downloaded from www.adviceni.net.

 

 

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Last Modified: 16 July 2008