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Refugee "Move-on" Guide

An essential guide for people who have recently received refugee status, humanitarian protection or discretionary leave in Northern Ireland.

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This guide is intended to help you understand the process of transitioning from being an asylum seeker to having leave to remain/permission to stay. It is not a substitute for advice, but it explains some basic principles, such as Housing, Social Security, Work, National Insurance Numbers, Family Reunion etc. This Guide has been produced with support from Belfast City Council.

The ‘transition’ from asylum seeker to refugee involves navigating a number of new systems of support. It is vital that you act immediately to ensure that the appropriate supports are in place for you and your family when you leave Mears accommodation. This Move-On Guide explains what happens next. The most important things you must do quickly are:

  1. Start a Universal Credit claim online or go to the Jobs and Benefits Office and ask them to help you. The sooner you do this the sooner you will start to receive payments. It is recommended that you open a UC account immediately after you receive your positive asylum decision.
  2. Get access to your eVisa – your decision letter will explain what to do.
  3. Open a bank account – you will need this to receive Social Security payments or wages from employment.
  4. Find accommodation or ask the Northern Ireland Housing Executive (NIHE) to assist you.

Last updated: 8 September 2025 – changes to the ‘move-on’ period, and refugee family reunion

Refugee Family Reunion: From 4th September 2025, Home Office will no longer accept applications for Refugee Family Reunion. See section: Family Reunion

‘move-on’ period: From 1 September 2025, the 56-day move-on pilot will end for single adults and will revert to a 28-day move on period. The 56-day move-on period still applies for families with children under 18, pregnant people, people over the age of 65 and those who have a disability as defined by the 2010 Equality Act. See section: End of Support (“move-on” period)

Download a FREE Refugee ‘Move-on’ Guide Poster or Refugee ‘Move-on’ Guide Flyer with QR codes for your work or community space.