Expert Masterclass: Overpayment & Universal Credit

Course Overview

In Northern Ireland, Universal Credit (UC) overpayments are almost always recoverable—even when the claimant is not at fault. This marks a significant shift from legacy benefit rules and can place considerable strain on those affected.

Designed for advisers with a working knowledge of UC, this course provides a structured approach to checking and challenging UC overpayment decisions. It includes practical examples and explores how the Department for Communities (DfC) can use discretion to waive recovery or adjust repayment terms. The course also covers the rules around deductions from UC, highlighting common issues and strategies for advising clients facing financial hardship.

The session will be delivered by an expert practitioner with extensive experience supporting claimants and challenging overpayment decisions.