OCN Level 3 Certificate in Generalist Advice October (Group 3) NOW FULLY BOOKED

Book Now

Please note that this course is now fully booked

This course has been designed to develop the necessary skills to enable learners to effectively provide advice to the public.

During the programme, you will be required to attend weekly online seminars, complete external reading and core exercises as you learn about social security law, benefits entitlement, immigration law, money advice, employment law, consumer issues and other key skills that you will need when working as an adviser.

Course Start Date: 30th October 2025

Price:

£525 Member (voluntary organisation)
£600 Non-Member (voluntary organisation)
£600 Member (statutory/private organisation)
£800 Non-Member (statutory/private organisation)

Where: In Person at LCNI Office unless stated otherwise, see timetable below

Training Times: All 10am-4pm unless stated otherwise

Timetable:

Thursday 30th October 2025: Interview Skills & Case Recording
Tuesday 4th November 2025: Employment Law (Online via Zoom from 10am-1pm)
Thursday 6th November 2025: Immigration Law (Online via Zoom from 10am-1pm)
Thursday 13th November 2025: Understanding the Welfare Benefits
Tuesday 18th November 2025: Understanding Universal Credit Part 1 (Online via Zoom from 10am-1pm)
Thursday 20th November 2025: Understanding Universal Credit Part 2
Thursday 27th November 2025: Consumer Law (Online via Zoom from 10am-1pm)
Thursday 4th December 2025: Disability Benefits
Thursday 11th December 2025: Understanding Personal Independence Payment