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OCN NI Level 3 Certificate in Generalist Advice (Derry/Londonderry)

5th November, 2019 | 10:00am

This OCN NI Level 3 Certificate in Generalist Advice qualification has been designed to develop learners’ skills to equip them to effectively provide advice to the public.

This Certificate equips learners to provide advice on a range of issues, such as:

  • Social security benefits, including:
    • Disability benefits
    • Welfare benefits
    • Universal credit
  • Immigration and nationality
  • Money advice
  • Employment law
  • Consumer law
  • Interview skills

The course counts as 50 hours of CPD.

Who should attend?

The qualification is aimed at individuals who wish to develop skills in the area of generalist advice and will focus on applied learning, using case studies and active learning exercises.

There are no formal entry qualifications.


Delivered over 10 days

November cohort: (Tbc) 5th November 2019 - 17th Dec 2019 / [Break for Christmas] / 7th January - 21st January (dates subject to confirmation)


10.00am to 4.00pm




  • Member* (voluntary): £450
  • Non-member (voluntary): £600
  • Member* (statutory/private): £600
  • Non-member (statutory/private): £800

OCN registration is optional and will cost £75.

*If you are unsure about your membership status, or wish to find out more about the benefits of being a member, please contact us on

To book:

Use the enquiry form below OR email to request a booking form. Please note the name of the course in your enquiry form/email.