Our Impact

Find out more about our work and the difference that we are making to people's lives across Northern Ireland.

Impact Report for 2024/25 Impact Card for 2024/25

Impact Reports

Read our Impact 21/22

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Read our Impact Card 22/23

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Read our Impact Card 23/24

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Read our Impact Report 23/24

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Read our Impact Report 24/25

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Read our Impact Card 24/25

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Last year, we gave 17,904 pieces of legal advice to people living in Northern Ireland.

We received over 10,000 calls in 2024-2025.

Last year, we achieved over £1.9 million in financial settlements for our clients.

Michael's story

In 2020 we helped Michael O'Donnell to challenge the rules on Bereavement Support Payment.

Read Michael's story here

Lorraine's story

Lorraine Cox bravely spoke out about her experience of the benefits system while living with a terminal illness.

Read Lorraine's story here

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