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OCN Level 3 Certificate in Generalist Advice September 2024 (Group 2)

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Course Overview

This course has been designed to develop the necessary skills to enable learners to effectively provide advice to the public.

During the 10 week programme, you will be required to attend weekly online seminars, complete external reading and core exercises as you learn about social security law, benefits entitlement, immigration law, money advice, employment law, consumer issues and other key skills that you will need when working as an adviser.

Course Start Date: 3 September 2024

Time: Weekly seminars from 10:00 – 13:00 (unless stated otherwise)


  • £525 Member (voluntary organisation)
  • £600 Non-Member (voluntary organisation)
  • £600 Member (statutory/private organisation)
  • £800 Non-Member (statutory/private organisation)

Where: Online via Zoom

  • Tuesday 3 September: Interview Skills
  • Tuesday 10 September: Consumer Law
  • Thursday 12 September: Employment Law
  • Tuesday 17 September: Introduction to Benefits
  • Tuesday 24 September: Personal Independence Payment
  • Thursday 26 September: Disability including Disability Living Allowance, Attendance Allowance and Carers Allowance
  • Tuesday 8 October x 2 sessions (10:00-12:00 and 14:00-16:00): Universal Credit
  • Thursday 10 October (10:00 -16:00): Universal Credit including Calculations (in person at Law Centre NI)
  • Tuesday 15 October: Legacy Benefits
  • Tuesday 22 October: Money and Debt Advice
  • Tuesday 29 October: Immigration Law
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